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Have you ever called a company,
entered your account number, then were asked for this same number
when the operator answered the phone? Does your company do this to
your customers? Whitefeld solves this problem. |
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Whitefeld builds software tools that
allow you to graphically create and edit business rules, tying
together information from different systems, automating workflow
processes, and getting all the right information to people when they
need it.
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Whitefeld's flagship product,
the System Integration Server, is an
advanced, standards based
client/server Computer Telephony
Integration (CTI) solution designed
to increase customer loyalty and
satisfaction, maximize existing
technology investments, make call
center agents more productive while
lowering training and support costs. |
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